Troubleshooting & FAQ
Get help with common issues and contact support.
This section details the error codes and messages that can be exposed to the frontend from the container and image registry APIs.
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Invalid request format | The request body sent for container creation is malformed or missing required fields. |
| 400 Bad Request | Invalid workspace tag format | The provided workspace tag is not a valid UUID format. |
| 400 Bad Request | Invalid workspace tag | The provided workspace tag does not correspond to an existing workspace. |
| 400 Bad Request | Invalid image tag format | The provided container image ID is not a valid UUID format. |
| 400 Bad Request | Invalid image tag | The provided container image ID does not correspond to an existing image. |
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Invalid request body | The request body sent for creating a container image is malformed or missing required fields. |
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Failed to parse tag | The provided image tag is not a valid UUID format. |
| 404 Not Found | No container image found with specified tag | No container image exists with the provided tag. |
| 409 Conflict | Cannot delete image - containers are still running | The image cannot be deleted because one or more containers are currently using it. |
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Invalid workspace ID format | The provided workspace ID is not a valid UUID format. |
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Invalid image tag | The provided image tag is not a valid UUID format. |
| HTTP Status Code | Error Message | Description |
|---|
| 400 Bad Request | Invalid workspace ID format | The provided workspace ID is not a valid UUID format. |
Our support team is here to help.
- In-dashboard chat: For the fastest response (typically under 5 minutes).
- Email: support@helios.com (response within 24 hours).